Privacy Policy | Rodent Control Missoula
H2: Who We Are
Rodent Control Missoula is a local rodent control service operating in Missoula, MT, and surrounding areas. Our website address is rodentcontrolmissoula.com. We can be reached at hello@rodentcontrolmissoula.com or (406) 316-4242.
What Information We Collect
We collect information you provide directly to us when you:
- Fill out our contact or inspection request form
- Call or text us at (406) 316-4242
- Send us an email
- Submit information through any form on our website
Information we may collect includes:
- Full name
- Phone number
- Email address
- Property address and zip code
- Service type requested
- Description of your pest problem
- Property type: residential, rental, STR, or commercial
We also collect non-personal information automatically when you visit our website, including browser type, pages visited, time spent on pages, and referring website. This information is collected through standard web analytics tools, including Google Analytics.
How We Use Your Information
We use the information we collect to:
- Schedule and confirm inspection appointments
- Respond to your service enquiries.
- Deliver photo inspection reports and written estimates
- Send appointment reminders or follow-up communications
- Improve our website and service quality
- Comply with legal obligations
We do not use your information for automated decision-making or profiling.
Do We Share Your Information?
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share information with licensed pest management operators who perform the actual on-site service on our behalf. These operators are bound by confidentiality obligations.
- Legal requirements: We may disclose information if required by law, court order, or government authority.
- Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
We do not share your information with advertising networks or data brokers.
Cookies
Our website uses cookies, small text files stored on your device, to improve your browsing experience and analyse website traffic. Cookies we use include:
- Essential cookies: Required for the website to function correctly
- Analytics cookies: Google Analytics, tracks page visits and user behavior in an aggregate, anonymous form
- Preference cookies: Remember your settings and preferences
You can disable cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
Our website may use the following third-party services that have their own privacy policies:
- Google Analytics — website traffic analysis
- Google Maps — service area map embed
- WPForms or Contact Form 7 — contact form processing
We encourage you to review the privacy policies of these services independently
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Inspection records and job documentation are retained for a minimum of three years. You may request deletion of your data at any time by contacting us at hello@rodentcontrolmissoula.com.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- File a complaint with a relevant data protection authority
To exercise any of these rights, contact us at hello@rodentcontrolmissoula.com or call (406) 316-4242.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us About Privacy
📧 hello@rodentcontrolmissoula.com 📞 (406) 316-4242 📍 Missoula, MT 59808